A. Revenue Cycle Specialists, Inc. ("RCS") has partnered with your medical provider that provided you with service(s) and will be handling the billing and payment aspects of your account(s) for the provider.
A. RCS manages all aspects of consumer communication, with the goal of reaching a payment solution that fits each consumer’s unique situation. Communication may include:
A. The following payment methods are available:
A. Your account could have been removed for a few reasons, one of which is it is no longer being serviced by RCS. Please call a RCS customer service representative at (308) 398-3955 or toll-free at (844) 836-8321, we are available Monday through Friday, between 8 A.M. and 5 P.M. (Central).
A. Yes, you may do this by clicking here or clicking the Login or Register link above. Automatic recurring payments must be set up through the online website.
A. Only those accounts with a balance due that are not already in an existing payment arrangement will display.
In addition, only ONE recurring payment arrangement per facility is allowed. In order to add other or new accounts, from the same facility, to an already existing recurring payment arrangement, you may edit or remove your current automatic payment arrangement and set up a new recurring payment arrangement that includes the desired account(s).
A. Your recurring payment arrangement could have been removed for a few reasons, some of which are:
You are still responsible for making satisfactory payments if there is a balance owing and can do so by logging onto RCSpay.net or contacting us at (308) 398-3955 or toll-free at (844) 836-8321, Monday through Friday, between 8 A.M. and 5 P.M. (Central).
A. You should be able to deactivate and stop your auto payment as long as you are using the same user name and password to login to the portal as you did when you originally set up the recurring payment arrangement. Please call a RCS customer service representative if you are experiencing difficulty at (308) 398-3955 or toll-free at (844) 836-8321, we are available Monday through Friday, between 8 A.M. and 5 P.M. (Central).
A. The letter sent to you at the time the account is listed with our agency for servicing will show the original creditors name and the current balance due. If you have questions, contact RCS by telephone or by mail to request additional details. Due to privacy concerns, this information cannot be provided by fax or e-mail.
A. If you feel the account information is incorrect or that the account may not be yours, please contact RCS at 308-398-3955 to speak with a representative. Please have the corrected account information available to provide to RCS.
A. By calling (308) 398-3955 or toll-free at (844) 836-8321. If you prefer to communicate by mail, please send correspondence to:
Revenue Cycle Specialists, Inc.
P.O. Box 2532
Grand Island, NE 68802
A. If you need non-English speaking translation assistance, please call (308) 398-3955 or toll-free at (844) 836-8321. You will hear a menu of language options.